Utens.app replies to every comment on your profiles and ads using your pre-scripted messages. When AI isn't sure, it pings you via SMS or email — and keeps the customer engaged while you decide.
Trusted by teams managing 1M+ comments a month
Your audience is talking. Your team can't keep up. Utens.app closes the gap.
80% of questions go unanswered after hours — customers bounce.
A community manager costs $2,500+/mo and still misses messages.
One ignored DM becomes a 1-star review and a lost customer.
Slow replies kill retention, referrals, and paid ad ROI.
Handle thousands of comments, questions, and complaints — without hiring.
Upload canned responses — AI matches intent and answers on-brand, instantly.
Unsure or sensitive? AI pings the host via SMS or email with a suggested reply.
Keeps the customer engaged while waiting for the correct answer — zero dead air.
Instagram, Facebook, TikTok, YouTube, X, LinkedIn, and Google Business.
Track resolution rate, sentiment, response time, and CSI lift.
Usage-based plans. Upgrade, downgrade, and get paid — no code required.
One-click OAuth for Instagram, TikTok, YouTube, and more.
Paste FAQs, brand voice, and canned responses. AI learns instantly.
Comments get classified, answered, or escalated to you via SMS/email.
One-tap replies, better CSI, more repeat customers.
Try every Pro feature for 14 days. If Utens doesn't earn its keep, walk away — no charge, no card.
Full Pro access for 14 days.
AI prompt response & comment management.
Deeper analysis + sales conversations.
AI answers the comment, question or complaint with your scripted reply, and escalates to you when it's unsure. Perfect for managing high-volume social chatter.
Everything in Starter plus a sales conversation. After the first reply, the AI keeps chatting — answering follow-ups, promoting the right product, overcoming objections, and sending a checkout link. Follows up until they buy.
Cancel anytime · 30-day money-back guarantee · Prices in USD
"We cut our community team's workload by 70% in the first month. AI replies sound exactly like us."
"The escalation pings are genius. I approve a reply in 10 seconds while getting coffee."
"Our CSAT jumped 22 points. Customers think we hired a night shift — we didn't."